Privacy Policy
Last updated: 5 October 2026
Zevik is run by Zichron Capital Equity Pty Ltd (ACN 601 962 467, ABN 51 601 962 467) trading as Zevik, Caulfield South VIC 3162, Australia ("Zevik", "we"). It helps trade contractors send quotes and follow them up. This policy covers two groups: contractors who use Zevik ("you"), and the people contractors send quotes to ("clients").
What we collect from contractors
- Your account: your email address. If you sign in with Google, Google gives us your email address and the name on your Google account (we use the name to fill in your name when you set up). We don't keep your password in our own records; our login provider handles it.
- About you: your name, your business name and your mobile number. We use your mobile to text you when a client opens, accepts, declines or asks about a quote.
- Your business profile (optional): tagline, business phone, website, review and social links, logo, intro video, and the first name you want used in the voice message.
- Your settings: your send settings, contact hours and notification preferences.
- Your quotes: each PDF you upload, the text read from it, the facts read out of it, and what we write from it (an explanation, a script and a voice message).
What we collect about clients
- From the quote the contractor uploads: the client's name, mobile number, email address, address, and the quote's project, price, scope and terms.
- What the client does: whether they open the quote page, listen to the voice message, view or download the PDF, accept or decline, and any question, call request or change request they type. We keep the number of times and when.
- Replies: if a client replies to a text, we keep their number and message. If they reply STOP or unsubscribe from an email, we keep that so we stop contacting them.
We only collect client details from the contractor's quote and from what the client chooses to do on the quote page or by replying.
Technical information
- Errors: when something fails we record the error, the time, and the ids of the quote and account involved. This log is built to leave out contact details and passwords or keys.
- Cookies: signed-in contractors have a sign-in cookie so they stay logged in. The client's quote page does not set cookies. On our public website (www.zevik.io) we use first-party analytics and advertising measurement cookies from Meta and Google. The quote pages your contractor sends you don't use them.
- Fonts: our pages load the Inter font from Google Fonts, so Google can see the visitor's IP address when a page loads.
How we use it
We use it to run Zevik: to read your quotes, write the explanation and voice message, send the quote and follow-ups by text and email, tell you what clients do, keep your records, keep the service secure and fix problems, and meet legal obligations. We don't sell personal information. We may email you about Zevik and its features; every such email has an unsubscribe link.
Who we share it with
We give each provider only what it needs to do its job.
- Supabase: our database, login and file storage. Our database is in Sydney.
- Vercel: hosts the app.
- Anthropic: receives each uploaded quote (the PDF and its text) so we can read the facts out of it, and the facts plus the client's first name and your business name so we can write the explanation.
- ElevenLabs: receives the script, which includes the client's first name and your business name, so we can make the voice message.
- Resend: sends our emails, so it receives the email address and the message.
- Mobile Message: sends and receives our text messages, so it receives the mobile number and the message.
- Stripe: takes payment for your plan, so it receives your email address and card details. We never see or store your card number.
- Google: if you choose Google sign-in; and fonts, as above.
Some of these providers handle information outside Australia, for example in the United States or the European Union. Where they do, we take reasonable steps to make sure they protect it in a way that is consistent with the Australian Privacy Principles.
We may also share information where the law requires it. If Zevik is sold or merged with another business, personal information may be transferred as part of that, subject to confidentiality obligations.
Quote links and public files
Each quote has a private link. Anyone who has the link can see the quote, listen to the voice message and download the PDF. A contractor should send the link only to the client.
A contractor's logo and intro video are stored in a public location so a client's browser can show them. Only upload what you are happy for clients to see.
How long we keep it
We keep your account and quotes while your account is open. Nothing is deleted automatically. To close your account and have your information deleted, email legal@zevik.io. We aim to respond within 30 days.
Your choices and your rights
- Contractors can change their profile, mobile, send settings and quote details in the app, and can pause follow-ups at any time.
- Clients can reply STOP to a text to stop follow-up texts to that number, and use the Unsubscribe link in a follow-up email to stop follow-up emails from that business.
- Anyone can ask us for a copy of the information we hold about them, ask us to correct it, or ask us to delete it, by emailing legal@zevik.io. A client can also ask the contractor who sent the quote.
- If you're not happy with how we handle a request, you can complain to the Office of the Australian Information Commissioner (oaic.gov.au).
Children
Zevik is for businesses and is not directed to anyone under 18. We don't knowingly collect personal information from children.
Data breaches
If a data breach affects you and the law says we must tell you, we will.
Changes
If we change this policy we'll update the date above, and tell contractors by email or in the app if the change matters.
Contact
Zichron Capital Equity Pty Ltd trading as Zevik, Caulfield South VIC 3162, Australia
General questions: support@zevik.io
Access, correction, deletion, complaints and legal notices: legal@zevik.io